A note on why we built Cruma
Use case · franchise groups

The standard travels down. The numbers come home.

A group works when every location runs the same play and HQ sees the score without hoarding anyone's records. Cruma runs both directions and leaves a receipt at every crossing.

HQ before the phones start ringing.

What lands in the brief

The group work happens on its own: standards distributed, exceptions surfaced, the weekly picture assembled while the trucks are still parked.

A quiet office in early morning light, the day already laid out HQ, before the calls start
One playbook. Forty trucks.
Down the tree this week
  • Pricing update landed at every brand
  • Safety checklist versioned and copied
  • One brand behind on adoption, flagged
Provenance on each copy.

Copies go down. Summaries come up. Local stays local.

How HQ and locations stay separate

Each brand runs on its own, with its own customers and numbers. HQ sits above and sees results, never the raw records, and nothing leaks between brands.

Published to Group HQ · week 28
  • Plumbing: 41 jobs closed, on standard
  • HVAC: install backlog cleared to nine days
  • Roofing: warranty claims trending up
  • Electrical: new-build pipeline steady
Four summaries. Zero raw records moved.
The rollup The whole board on one page, without pooling the data.
Summit Home Services Example, not a customer
Group HQ brand · policy · rollups
Summit Plumbing
data stays home
Summit HVAC
data stays home
Summit Electrical
data stays home
Summit Roofing
data stays home
Summit, mapped Four brands under one roof, none inside another.
Boundaries you can audit. What crossed, when, and who allowed it: the replay answers all three, for every crossing. The receipt trail
Sharing is a decision, not a default. A location's customer list never lands at HQ or a sibling brand unless the group explicitly says so.
Related reading

Grow locations,
not overhead.

Adding a brand should add revenue, not another layer of chasing. Cruma scales the follow-through with the tree.

  • Standards enforced by copy, not memo
  • Exceptions surfaced before they spread
  • Group totals without moving any location's records
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The group that runs itself still answers to you.

The work moves
while you sleep.

Point Cruma at the business. It works across the tools you already use and speaks up before you ask. Your mornings can start somewhere else.

  • Works across the tools you already use
  • Advises, unasked, with its sources
  • Nothing consequential without you
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We onboard in small waves, with real help getting set up. Read why we built this.

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